What San Jose Homeowners Say About Tilehurst Roofing San Jose
Reviews aren’t decoration. They’re the record of what actually happened on a roof in Willow Glen, Almaden Valley, or Berryessa when something started leaking or the granules started piling up in the gutters. We earn every one of these the same way: send a background-checked crew, hand over a written price before anything gets torn off, do the work, and put the guarantee in writing before the truck leaves the driveway. Here’s what San Jose homeowners have told us.
Recent Reviews
“Found water staining on the ceiling in the upstairs hallway after that heavy January rain. Tilehurst sent someone out the next morning. Turns out the flashing around the chimney had pulled away and water was running down the plywood. Luis walked me through what he found, showed me photos from the roof, and the repair was about half what I’d braced for. They replaced the flashing, sealed it, and the ceiling dried out with no further damage.”
Allen L. – Willow Glen, San Jose
“My roof was original to the house, a 1978 rancher over in Cambrian Park. I knew I needed a full replacement but kept putting it off because I didn’t want to deal with pushy salespeople. Greg gave me a written price on the spot and explained the difference between the GAF and CertainTeed options without making me feel dumb for asking questions. The crew finished in three days. They ran a magnet through the yard twice and I haven’t found a single nail since.”
Luis H. – Cambrian Park, San Jose
“We had a small leak over the patio door and called three companies. Two of them wanted to sell me a whole new roof. Tilehurst said the issue was a failing piece of drip edge and a small section of underlayment that had worn through near the gutter. They fixed both for a few hundred dollars, and they put in writing that if the leak came back within twelve months, they’d return at no charge. That guarantee is why I’ll call them first from now on.”
Alma R. – Evergreen, San Jose
“I’m a general contractor and I’m picky about who touches my clients’ homes. Tilehurst subbed for me on a roof replacement in the Rose Garden area. They gave me a written price before the job started and did not come back asking for more money when we found a section of rotted decking that needed to be replaced. That almost never happens in this trade. The ridge cap work was clean, the site was spotless, and my client got a written guarantee handed to her on the final day.”
Luis V. – Rose Garden, San Jose
“I called on a Sunday evening because half a ridge cap shingle was hanging off after a windstorm. I braced for a voicemail and a call back on Monday. Instead, an actual human being picked up the phone, took my information, and scheduled someone to come look at it the next day. The repair took about forty minutes and the fix cost less than I spend on a week of coffee. The guy even checked the rest of the ridge line before he climbed down.”
Allen L. – Blossom Valley, San Jose
“What sold me was the list of material options. Seven manufacturers. Seven. I’d gotten quotes from two other companies and both of them only offered one brand because that’s what they had a deal with. Tilehurst gave me real choices. We went with an Owens Corning shingle in a color that actually matches the stucco on our house in Almaden. The price was written down and it didn’t move from the first quote to the final invoice.”
Alma R. – Almaden Valley, San Jose
Why Customers Trust Us
These reviews didn’t happen by accident. The pattern in them is the pattern we build on purpose: a live person answers the phone 24 hours a day, seven days a week, because roofing problems don’t wait for business hours. A written price lands in your hands before any work starts, always, and that price doesn’t inflate when the crew discovers what’s underneath the shingles. Every repair carries a written guarantee, delivered before the crew leaves. If a repair fails inside the guarantee period, we return at no charge under the 365-Day Done Right Promise. And when you need materials, you choose from GAF, CertainTeed, Owens Corning, IKO, Atlas, Tamko, and Boral, not whatever happens to be stocked in the truck. That’s The Kingswell Way: say the price before the work, show up in the window we gave, leave the place cleaner than we found it, put the guarantee in writing, and come back if it fails.
If you’re tired of vague quotes and voicemail, call (669) 274-0078. We’ll send someone who knows San Jose roofs, hand you a written price, and stand behind the work for a full year.
Written by Greg Holloway, Owner at Tilehurst Roofing San Jose.